top of page
Cloud PBX repairs1.png

Real-time service updates

No need to wait on hold, refresh for the latest repair updates.

ID

Title

Type

Priority

Date

ETA

Status

3061

PBX IDD Outage

Outbound Only

Medium

22-1-2025 6:23

1 hrs

Resolved

Some International calling services were temporarily paused due to a cyber attack.

* This issue has now been resolved, and all systems are back online.

3060

DC upgrades

Maintenance

Low

12-8-2024 16:52

1-2 hr

Resolved

Data centre upgrades will occur late tonight at around 10 pm AEST.

* Some equipment has reached end-of-life manufacturer support and requires replacement.

* Minor interruptions may be experienced during the transition. We will try to keep that minimal.

* Watch here for updates.

* Partial work was completed with little to no interruption.

 

* The remaining tasks are to be carried out late tonight, 13/8/2024. Apologies for any service interruptions.

 

3059

Backups

Verification

Low

10-8-2024 21:7

1 hrs

Resolved

Please note that some VPS may be inaccessible while we verify and consolidate backups and replication

* This is for your data security and will be done late Saturday at 11 pm AEST during low traffic.

* Completed successfully.

3058

Datacenter Access

Internet

High

4-8-2024 14:35

45 min

Resolved

There are minor late Sunday night internet upgrades in process during low traffic at around 10 pm AEST.

* Some VPS access may be interrupted during this. Apologies if you are affected.

* PBX and VoIP should remain online.

* Completed successfully.

3057

UK Outage

Outbound only

High

31-7-2024 11:11

2 hrs

Resolved

Australia-to-UK Calls are down, meaning you cannot call the UK from Australia but can receive UK calls fine.

* Upstream is working on the fault with an ETA of approximately 2 hours.

* Resolved: The UK calling routes from AU are functional again.

 

1/8/2024 Continuation:

* This AU to UK fault has reoccurred again today and is being worked on. Please await updates.

* The ban appears to be related to telemarketing the UK, from outside of the UK.

* Resolved: The UK calling routes from AU are functional again.

hosted PBX fix.png

Repairs are dealt with promptly for maximum uptime.
 

bottom of page