Some International calling services were temporarily paused due to a cyber attack.

* This issue has now been resolved, and all systems are back online.

Data centre upgrades will occur late tonight at around 10 pm AEST.

* Some equipment has reached end-of-life manufacturer support and requires replacement.

* Minor interruptions may be experienced during the transition. We will try to keep that minimal.

* Watch here for updates.

* Partial work was completed with little to no interruption.

* The remaining tasks are to be carried out late tonight, 13/8/2024. Apologies for any service interruptions.

Please note that some VPS may be inaccessible while we verify and consolidate backups and replication

* This is for your data security and will be done late Saturday at 11 pm AEST during low traffic.

* Completed successfully.

There are minor late Sunday night internet upgrades in process during low traffic at around 10 pm AEST.

* Some VPS access may be interrupted during this. Apologies if you are affected.

* PBX and VoIP should remain online.

* Completed successfully.

Australia-to-UK Calls are down, meaning you cannot call the UK from Australia but can receive UK calls fine.

* Upstream is working on the fault with an ETA of approximately 2 hours.

* Resolved: The UK calling routes from AU are functional again.

1/8/2024 Continuation:

* This AU to UK fault has reoccurred again today and is being worked on. Please await updates.

* The ban appears to be related to telemarketing the UK, from outside of the UK.

* Resolved: The UK calling routes from AU are functional again.

Unplanned VoIP/PBX Outage due to a Firewall restart at approximately 5:30 pm AEST

* Critical security patch update did an unexpected reboot afterwards.

* ETA 12 minutes with minimal interruption.

* Completed successfully and systems are back online.

Apologies for the inconvenience.

4 AM (AEST) IDD Philippines gateway - firmware feature update and restart.

* Completed successfully.