
Real-time service updates
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ID
Title
Type
Priority
Date
ETA
Status
3064
PBX
External Transfer
Medium
13-2-2025 11:57
48 hrs
Resolved
PBX customers may experience some external blind-transfer issues while our carrier is looking into the Caller ID cause of this. Please check back later for updates.
* Upsteam Carrier has been notified, and we awaiting the repair status.
* Update 17/2/25: Adjustments were made last night, and some test calls seem fine today.
Please report any further issues.
3062
VPS / PBX
Scheduled maintenance
Medium
24-1-2025 22:29
Sunday
Resolved
Datacenter network firmware updates will occur on Sunday due to the long weekend.
Some VPS and PBX services may experience interruptions throughout the process.
We apologize for any inconvenience.
3061
PBX IDD Outage
Outbound Only
Medium
22-1-2025 6:23
1 hrs
Resolved
Some International calling services were temporarily paused due to a cyber attack.
* This issue has now been resolved, and all systems are back online.
3060
DC upgrades
Maintenance
Low
12-8-2024 16:52
1-2 hr
Resolved
Data centre upgrades will occur late tonight at around 10 pm AEST.
* Some equipment has reached end-of-life manufacturer support and requires replacement.
* Minor interruptions may be experienced during the transition. We will try to keep that minimal.
* Watch here for updates.
* Partial work was completed with little to no interruption.
* The remaining tasks are to be carried out late tonight, 13/8/2024. Apologies for any service interruptions.
3059
Backups
Verification
Low
10-8-2024 21:7
1 hrs
Resolved
Please note that some VPS may be inaccessible while we verify and consolidate backups and replication
* This is for your data security and will be done late Saturday at 11 pm AEST during low traffic.
* Completed successfully.